Values

The people who are Striglos Companies – our bookstore manager, computer network consultants supporting Fortune 500 companies, delivery staff, Tree and Trim Shop experience designer, Millikin bookstore buyer – come to work each day because they are committed to creating exceptional customer experiences. In doing so, every Striglos Companies employee holds dear certain values that are the basic to our relationships with our customers and among ourselves.

Integrity:
Over the past century*, we have built a reputation of doing business honestly. We have earned a mutual trust and respect among our customers and with each other as employees.

Service:
Our business is to make our customers' lives easier. By getting to know our customers, we can adapt to and anticipate their needs with customized service that is intuitive, responsive and proactive.

Excellence:
We define excellence by exceeding our customers’ product, service and value expectations. We measure our excellence through the degree of customer delight we engender and the longevity of our customer relationships.

Advisement:
As trusted advisers, consultants and problem-solvers, we take time to understand our customers, their businesses and goals because what’s in their best interests is in our best interest.

Community:
We originally located in downtown Decatur in 1902*. While we serve customers all over North America, we will continue to dedicate ourselves to strengthening the vibrancy and opportunities in the community where we work and live over the coming decades.

Immediacy:
Some things cannot wait, and we have designed our business around the belief that your urgent matter is our urgent matter.

*Haines & Essick was established in 1902 and Striglos Office Equipment in 1961.